Mondial assistance ticket insurance. Mondial Assistance Insurance Claim Form. Mondial assistance ticket insurance

 
 Mondial Assistance Insurance Claim FormMondial assistance ticket insurance  FILE A CLAIM

This company is a complete rip off and absolutely do not care about customer service. Athens, 17342, Greece. Any NonInsurance Assistance services purchased are provided through AGA Service Company. about our insurance services - Mondial Assistance. ‘“TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance. For claims or making changes to your policy, call 0345 641 9727. Skip to content. For further information do not hesitate to call us at: 211 990 9200 or send us an email at [email protected] calling Mondial, a girl told us all documentation we needed to submit (this. Headquarters Regions European Union (EU), Europe, Middle East, and Africa (EMEA) Founded Date Jan 1, 1999. customerservice@allianzassistance. DISCOVER MONDIAL ASSISTANCE These details will feature in the confirmation email that you received from the missed event insurance provider. Use this tool till calculate all purchases like ski-lift passes, show tickets, or equally rental equipment. Several folks, including myself, learned this the hard way. base in Richmond, VA, Mondial Assistance is a global company with. To contact the Priceline Travel Insurance Sales helpline for details on products, or the policy cover, please call us at + (65) 6327 2201 or at 1 800 327 2201 for our toll-free hotline. For tickets for tonight’s Republic of Ireland friendly against the Netherlands, the insurance costs €3 per ticket. Then, follow these steps: 1. Today, the firm is present in 28 countries and on 5 continents and it is. With Event Registration Protector, a participant who misses an event for a reason, such as a covered injury, illness, job loss, transportation delays, military/family/legal obligations, and more, can get 100 percent of their registration fees reimbursed—up to $10,000. at . Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Enjoy your vacation and relax knowing that you have the support of mondial assistance. Insurance. Lost, stolen, or damaged baggage. 00΄- 20. Malaysia. Mondial Assistance (UK) Limited FCA registration number is 311909. . Medical costs you make abroad in case of illness or an accident. Flexicare Short-term international health insurance. Registered Office: 11b Joyce Way, Park West Business Campus, Dublin 12, Ireland, D12 C4V6. Category I, II, III, V and VI : Travel Insurance C. pl. Lines are open during our normal office hours, Monday to Friday from 9:00 am to 5:30 pm. Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). She called Mondial Assistance and they arranged and paid for her to come back, first class tickets and helicopter transport, the next day and everything was organised by them. If you’ve been ticketed for driving 16-20 MPH over the speed limit, USAA and State Farm may be the cheapest car insurance options for you. my. S. Free and open company data on Netherlands company AWP P&C S. In a simple word, yes. Email: [email protected] medicala de calatorie te protejeaza financiar impotriva eventualelor costuri medicale de pe parcursul calatoriei tale in afara tarii. With Event Ticket Protector insurance, if you can't attend an event for any covered reason – such as illness, airline delays, traffic accidents and more – you can be reimbursed for your ticket cost and eligible fees. Ask about other discounts. Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). I got caught up in a scam of theirs when I tried to buy concert tickets online. Conditions vary according to your fare. com . You can contact them by: Email at [email protected] Travel Insurance Options. 5 Benefits of the Alaska Airlines Credit Card. For Event Ticket Protector™, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment. We purchased insurance for Broadway tickets (Sept. For information regarding the supply of the form, the Insured may contact the insurance company. Θα είμαστε δίπλα σας οπουδήποτε κι αν βρίσκεστε, επιλέγοντας το κατάλληλο ασφαλιστικό πρόγραμμα για εσάς. For several days, Iceland has been under pressure of an imminent volcanic eruption, with the authorities declaring a state of emergency after hundreds of small earthquakes have affected the Reykjanes Peninsula, which is the country’s most populated region. Mondial, part of Paris-based Allianz Global Assistance, is one of a slew of affiliated entities held by. total scam- submitted a claim for partial refund when my aunt's surgery had to be moved. Mondial assistance missed event insurance will help you get will get 100% of the ticket price returned to you, if due to some reason you are unable to attend an event such as illness, traffic accidents, travel delays, or more. Find the best travel insurance policy for you with different levels of cover. hr@mondial-assistance. Fax: 1800 80 1038. View and compare travel insurance quotes for Canadian Residents or Visitors to Canada. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button. Think of all the things that can affect your trip: lost or delayed luggage, a medical emergency and more. Snag huge savings at Mondial Assistance Black Friday Sales with the best prices. E-mail: ugyfelszolgalat@mondial-assistance. Assistance cannot be provided in war zones or places listed as excluded by the insurer. This corporate-member service is likely the world's largest provider of travel insurance, health services, and auto assistance throughout the UK and beyond. Our cover comes with benefits including digital travel assistance, tele-medicine advice, digital claims and a 24/7 hotline. Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Category IV : Cancellation Insurance B. This document consists of two parts: 1. S. Get contact details, videos, photos, opening times and map directions. Πελάτες που μπορεί να ταξιδεύουν σε γειτονικές χώρες συνιστάται να έρθουν εξίσου σε επικοινωνία με τον ταξιδιωτικό τους πράκτορα για εναλλακτικές λύσεις. It looks after the. Complaint / Review Mondial Assistance Ticket Insurance Erroneous Charge. at . Box 71533. VAT no IE6563174F. Simply call 1-800-953-7392 anytime for assistance booking travel, event tickets and more – even dinner reservations or golf tee times. Travel worry-free and leave the rest to us! The Travel Insurance program includes: Medical & Hospitalization expenses up to € 150,000. However, you can. V. Editor Review. This provider. com. A. Insurer Your Allianz Assistance Missed Event Insurance is underwritten by AWP P&C S. You can contact Mondial Assistance Missed Event Insurance by calling 0845 641 9726. gr. Articles People Learning Jobs Join now Sign in. uk. Protect. Increase your deductible. travelers. You can also email us at: asiatravelclaims@mondial-assistance. Mechanical breakdown on the way to an event. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. This corporate-member service is likely the world's largest provider of travel insurance, health services, and auto assistance throughout the UK and beyond. Average cost of travel insurance across sample trips: $215. EN. Mondial Assistance (UK) Limited FCA registration number is 311909. Traffic tickets are divided into three categories – minor, major, and serious convictions. This document is a presentation of the Cancellation Insurance and has no contractual value. Mondial Assistance is the worldwide leader in travel insurance and our mission is to help you when you are in distress, no matter how far away you are from home. However, you can. This rating has improved by 4% over the last 12 months. Holidays are a great time to try new experiences and enjoy hobbies. Rerouting is not permitted. Insurer Your Allianz Assistance Missed Event Insurance is underwritten by AWP P&C S. com. This was a surprise to me as I didn't even notice the option, let alone select it! Customer Service / Sales. Contact Us. Ticket Insurance. We provide insurance cover to ticketing agents, venues and locations across the UK, enabling those ticket sellers in turn to offer a refund facility to their customers following cancellation of tickets or packages as a result of specified unforeseen events. 00am to 12 noon) Email: customer_service@mondial-assistance. Mondial Assistance (UK) Limited FCA registration number is 311909. Insurance. 59 per ticket) separately by Mondial Assistance (UK) Limited”. You are allowing the agency or agent to find and book air travel on your behalf. Step 2 : Send all documents requested by Mondial Assistance in order to justify the reason for the cancellation. base in Richmond, VA, Mondial Assistance is a global company with partners. AWP Assistance Ireland Ltd arranges insurance and carries out a full policy and claims administration service for customers on behalf of AWP P. 1 star. MONDIALCARE’s WORLD TRAVEL Insurance covers medical expenses up to €700,000 in case of illness or accident during your stay in the United States (USA) or Canada, and up to €300,000 anywhere else in the. Covered reasons include (for example): Sudden covered medical emergencies; Death of a family member or companion; Mechanical breakdown. You will be billed £9. This insurance will protect you against unforeseen circumstances that would cause you to cancel your travel plans. A refund charge of 23€ per ticket applies. You can also e-mail us at: pricelinesales@mondial-assistance. Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Income & Budgeting. com. This commitment to caring and customer-first approach is a common thread throughout the full range of unique travel insurance and emergency assistance solutions. Allianz Assistance Travel Insurance, Car Warranty & Breakdown Cover are underwritten by AWP P&C SA and administered in the UK by AWP Assistance UK Ltd, Registered in England No. English Deutsch Français Español Português Italiano Român Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Türkçe Suomi Latvian Lithuanian česk. Protect your. Mondial Assistance s. Your Assistance and Insurance specialists File a travel claim via phone. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergency. Amber_Cardoza_C2U. Premiums have come down from an average of over €450 in 2005. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection. This insurance will provide . It has a staff of 10,920 people and works throughout the world with a network of 400,000 service providers and 180 correspondents. Mondial Assistance (UK) Limited FCA registration number is 311909. Υπολογισμός. • 8 mo. Felső korhatár nélkül köthető, 365 napra is! Őrangyal utasbiztosítás külföldi utazáshoz. In all other locations, call collect 1-804-281-5700. One of them is the alliance with other major insurance organizations. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. I had one and I was at fault, but the policy was worded to pay out regardless of fault. Mondial Assistance, one of the world’s largest specialty insurance providers, will be one of the participating sponsors at the upcoming Ticket Summit 2010 in New York City. With Allianz Global Assistance, you'll never travel alone. These losses can be minor, like a delayed suitcase, or significant, like a last-minute trip cancellation or a medical emergency overseas. gr. Allianz travel insurance plans start at just $23 per trip. Mondial is trying to locate at least 285 of its customers in Haiti, including four from Richmond and 10 from other places in the state. Head Office Address. Deals & Shopping. The cost of travel insurance varies based on the travel destination, length of a vacation, what type of coverage is needed, the cost of. COVID-19 became a known event on January 22, 2020 and was recognized as an epidemic as of February 3, 2020. Mondial is trying to locate at least 285 of its customers in Haiti, including four from Richmond and 10 from other places in the state. Mondial Őrangyal Safe, Smart és Simple. What. about our insurance services - Mondial Assistance. uk Customer services: missedeventinsurance@allianz-assistance. But you can’t simply cancel travel insurance whenever it’s convenient; you’ll need to cancel your policy within a period of time called a Review Period. You can also e-mail us at: pricelinesales@mondial-assistance. (Magyo. Choose the annual travel insurance program if you travel a lot during the year. co. Allianz Global Assistance provides travel insurance and assistance, ticket insurance, tuition insurance and other services to more than 13 million customers each year. Allianz Global Assistance provides travel insurance and assistance, ticket insurance, tuition insurance and other services to more than 13 million customers each year. com . To determine. Monday - Friday: 09. Allianz Global Assistance is a world leader in the travel insurance and assistance industry because we really do help people—anytime, anywhere. Mondial Assistance (UK) Limited FCA registration number is 311909. We offer specialist help for medical repatriations, emergencies and hospital assistance. Central Park Bike Tour Ticket at Just $40 @Go Dream. Missed event. Whether you're travelling once or taking multiple business trips, Mondial. Choose the annual. The insurance contract number to be reported on the claim form is 602651. Air France is renewing its trust in Mondial Assistance and is enabling its customers to purchase comprehensive insurance and assistance when booking their ticket. about our insurance services - Mondial Assistance. To contact the Asiatravel Assist helpline for Emergency Assistance or for details on how to make a claim, please call us at + (65) 6325 4416 or at 1 800 325 4416 for our toll-free hotline. com. Amanda_Sullivan_It1. com. Being called for jury or military duty. With over 30 years of experience helping Canadian travellers in their time of greatest need, we place the customer at the heart of everything we do. We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. Volkswagen owners should follow this claims process: Step 1 - Contact your nearest Volkswagen authorised retailer or repairer and let them know that your car is protected by this warranty. Mondial Assistance (UK) Limited FCA registration number is 311909. at . The creation of SACNAS-Mondial Assistance paralleled the development of the assistance business, which, in addition to travel insurance, included roadside, medical, and repatriation assistance. ca . 00 € (annual program) Medical & hospitalization expenses More than 250 million people rely on us! With 1 intervention every 2 seconds, Mondial Assistance is the worldwide leader in travel insurance and assistance services. You can connect with Allianz Global Assistance’s team 24 hours a day, almost anywhere in the world. uk 0845 641 9727 Note All calls may be monitored or recorded for quality control and training purposes Mondial Assistance is an insurance company that belongs to the Allianz Group. I too have been caught with this scam and charged £19 for tickets worth £53. Mondial Őrangyal Safe, Smart és Simple. A. 00΄- 20. Customer Service/ Sales (Monday to Friday: 09. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance. 220 posts. Find Mondial Assistance (UK) Ltd in Croydon, CR0. At FMCNA our employee’s health is important to us. Mondial Assistance (UK) Limited FCA Register number is 311909. In the United States, Canada, Puerto Rico and the U. Email: MHinsure-sales@mondial-assistance. S. May 10, 2023. com . Magyarországi Fióktelepe Europ Assistance S. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. Monday - Friday: 09. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance. 2. Mondial Assistance (UK) Limited FCA registration number is 311909. Can I cancel my ticket and get a refund? Can I change my booking?. sg. Business Incorporated:Who to contact for support: If you have a quote for a policy or an existing policy with us please contact your broker and discuss any additional support you need. Ταξιδέψτε με τη σιγουριά και την ασφάλεια της Mondial Assistance. Indiferent unde călătoriți, cu partenerul sau pe cont propriu, asigurarea vacantei va oferă protecție împotriva evenimentelor neașteptate care va pot afecta călătoria. S. Acoperire pentru activitati sportive. Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). COVID-19 is a known and evolving epidemic that is affecting travel worldwide, with continued spread and impacts expected. Mondial Assistance (UK) Limited FCA registration number is 311909. Asigurarea bagajelor. Please note that in accordance with Section 166 (1) of the Insurance Act 1996, Trustee of Policy Moneys, a trust in favor of nominee is automatically effective if your nominee is a (1) Spouse, (2) Child, or (3) Parent if there is no spouse or child living at the time. With all the uncertainties of pre-planned events, more people are purchasing ticket insurance for concerts, festivals, and sports events than ever before. If you have any question, MONDIAL ASSISTANCE provides you with its Customer Support telephone 902 10 93 59 and web page where you will find all the information you need. com to provide ticket insurance, under the product name Event Ticket Protector, that will reimburse you for tickets if you can't go due to covered. The media is talking about us. -i jelenlét: DEFEND INSURANCE Kft. But from that time to the date, many have been the changes experienced by this firm. You can change your ticket's date and time, up to 30 min before the flight's departure time, upon a re-issue fee of 23€ per ticket. Business Started: 1/1/1983. A. (société anonyme, részvénytársaság) Fortegra Europe Insurance Company Ltd. 1974 - Se funda Mondial Assistance, compañía francesa, por parte del Club de Automóvil de Francia y el Grupo de Seguros Nacionales. uk. Effective September 1, 2017 . Beneficiezi si de alte acoperiri cu asigurarea medicala de calatorie. It only takes 3 minutes. uk Call: 0345 641 9726 Claims: Submit online at Email: ticket. EN. EN English Deutsch Français Español Português Italiano Român Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Türkçe Suomi Latvian Lithuanian český русский български العربية UnknownCall: 0800 138 7777 (lines are open Monday to Friday, 8am to 6pm) or. ΤRAVEL/JOURNEY: Cruise via Celestyal Cruises with the exception of destinations which the insurance company has selected not to cover due to travel. Definition: You require assistance for a travel-related issue or question. 30΄. Twitter: @TMFanSupport. With its 1. Travel insurance is a plan you purchase that protects you from certain financial risks and losses that can occur while traveling. Absolutely terrible customer service for a company who's industry is customer service! ”. , dining reservations and golf tee times), travel assistance (e. Over 100 million Americans rely on Mondial Assistance's services each year, through "private label" partnerships with credit card issuers, health insurance plans, travel suppliers and event ticket vendors. Allianz, parent. Mondial Assistance: Mondial Assistance Avoid Their Worthless Event Ticket Insurance, they say, Internet : 31st of Aug, 2011 by User257927: Total Waste of Money! They market event ticket insurance stating that if you get sick. Under the pan-European contract, new owners of the 150,000 Volvos sold every year in 14 European countries will now have 3 years 24 hours assistance (2 years in Denmark, Ireland and Czech Republic). Choose the. File your review. Phone Number 48-22-5222500. See what employees say it's like to work at Mondial Assistance. Company Addresses. Step 2 - Your retailer will contact us to discuss the claim on your behalf. | 287 followers on LinkedIn. 1 review of Mondial Assistance "If I could give no stars I would. V. A genuine international health insurance becomes indispensable because a simple travel insurance is totally unsuitable for Expatriation. We invited our relative (say, X) to France and booked the tickets to visit Paris. 18 (£4. Apparently the captain of the boat said the bill for it all would have been close to $500,000 as they were in the middle of the pacific ocean. International leader in Assistance, Travel Insurance and Personal Services, today the Mondial Assistance Group counts more than 8,550 employees who speak 40 different languages and work throughout the world with a network of 400,000 service providers and 180 correspondents. MONDIAL is the coordinating company of the services provided for in these Terms and Conditions, which will be provided through a network of qualified professionals. Allianz Global Assistance is currently assisting customers 24/7/365 who wish to change. Please see the full Certificate of Insurance/Policy for full details. Through these partnerships the organization serves people around the globe. I even tried getting my money back through the. We would like to show you a description here but the site won’t allow us. Mondial Assistance is well known for the travel services offered so your customers will be in good. GA and purchased travel insurance from Allianz Global Assistance. This window of time begins at the moment of your purchase and ends at a time determined by your travel insurance provider. co. Η Mondial Assistance έχει μια μακροχρόνια ιστορία στην παροχή ποιοτικών υπηρεσιών, υποστήριξης και κάλυψης στους ταξιδιώτες σε όλο τον κόσμο. And ticket insurance such as Event Ticket Protector™ can give you the proactive peace of mind and. Registered Office PO Box 74005, 60 Gracechurch Street, London, EC3P 3DS. I ended up buying "event insurance" that I don't need or want. Ripoff Report on: Mondial Assistance - Mondial assistance avoid their worthless event ticket insurance they say internet Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Search for local Insurance Intermediaries near you on Yell. Snag huge savings at Mondial Assistance Black Friday Sales with the best prices. Travel Ticket country of the insured Search and Rescue Costs Up to €5,000 per insured and €10,000 per event Worldwide Psychological assistance Payment for consulta ons up to €500 Worldwide ASSISTANCE BENEFITS Maximum amounts All Tax incl. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. g. How do I file a claim and get a refund if I have ticket insurance? XCover. Allianz Partners | 173,786 followers on LinkedIn. We booked train tickets with Mondial Assistance. gr. Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Our Flexicare Short-term international health insurance is perfect for individuals and families who are working, travelling or living abroad for less than a year. Traffic accident on the way to an event. Mondial Assistance Insurance Claim Form. . Being called for jury or military duty. S. Make sure to carefully read the exact coverage. We purchased some very expensive tickets several months ago and purchased the "Mondial Event Ticket Protector" insurance because these tickets were so expensive. Alfa Vienna Insurance Group Biztosító Zrt. Επιλέξτε πρόγραμμα. co. Mondial Assistance Travel Insurance and Holiday Insurance. Over 100 million Americans rely on Mondial Assistance's services each year, through "private label" partnerships with credit card issuers, health insurance plans, travel suppliers and event ticket vendors. EN. Question. A. Brokers and intermediaries can contact a branch to access lots of. Third-party coverage can be as cheap as €150 but will usually be around €250–300. A. Two Americans injured in the Haitian earthquake received medical care in the U. Wife had emergency operation for Acute Appendicitis - cancelled trip to London - no hasslle refunds with hotel, train, etc - but not Allianz!! - even went to trouble of selling the event tickets via Ebay/Ticketmaster. 6 out of 5, based on over 94 reviews left anonymously by employees. com. Mondial Assistance (UK) Limited FCA registration number is 311909. Max. gr. Any NonInsurance Assistance services purchased are provided through AGA Service Company. Your assigned Allianz Ticket Protector Representative will assist you with any inquiries. Eurostar Help Centre. Whether you have questions about your destination’s travel requirements or you need medical help, contact Assistance by phone or via the free TravelSmart™ app. But from that time to the date, many have been the. 49 € Globy Annual From 198. Business travel, Sport or Holidays: whatever your need, go ahead, we’ll have you covered 24/7. Submitted claim with. co. Printed matter, namely, catalogues, magazines, journals, prospectuses, advertising leaflets for use by others and books in the field of travel, medical assistance, travel insurance, assistance to elderly and handicapped people; non-magnetic credit cards; non-magnetic identity cards; publications, namely, catalogues, magazines, journals, prospectuses,. Kind regards, Mondial Assistance customer care team967 Followers, 24 Following, 220 Posts - See Instagram photos and videos from Mondial Assistance Greece (@mondial_assistance_gr) mondial_assistance_gr. 2009 I was a passenger in shuttle bus in Ypres, Belguim, involved in serious m/vehicle accident, lucky to be alive! I ended up in hospital in Ypres (great hospital). Document everything. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection. If you purchased this insurance when in a hurry to check out, in fear of not getting the tickets you want, just contact Allianz (1‑800‑424‑3396), don't even try to do it through Ticketmaster, they won't help (if you are lucky enough to even get in touch with an agent). com to provide ticket insurance, under the product name Event Ticket Protector, that will reimburse you for tickets if you can't go due to covered reasons. This really is whether really severe insect about the tickemaster site that needs to be set instantly or perhaps a fraud. Find out more about career information, business opportunities and products. English Deutsch Français Español Português Italiano Român Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Türkçe Suomi Latvian Lithuanian česk. Printed matter, namely, catalogues, magazines, journals, prospectuses, and books in the field of travel, medical assistance, travel insurance, assistance to elderly and handicapped people; non-magnetically coded credit cards; non-magnetically coded printed identity cards for use in the field of travel, medical assistance, travel insurance, assistance to elderly. Many translated example sentences containing "Mondial Assistance" – German-English dictionary and search engine for German translations. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance. my.